×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Why are plain text emails to CRM converted to HTML?

Why are plain text emails to CRM converted to HTML?

Why are plain text emails to CRM converted to HTML?

(OP)
We have an automated system that fires emails into CRM.  We have a workflow and C# routine that associates the emails with an account and contact. The emails are in plaintext to make the C# parsing easier.  But the plaintext email is converted to HTML as soon as it is promoted into CRM.

Is there a way to turn this off?

RE: Why are plain text emails to CRM converted to HTML?

(OP)
Just found out that apparently CRM can't do this - there is no way to run off the conversion to HTML!

One of my co-workers found a question on a forum that was responded to by a Microsoft employee who said that they would put this in as a suggestion for a new feature.  

That post was dated October 24th 2006.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close