Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Re-configuring Outlook client

Re-configuring Outlook client

Re-configuring Outlook client

A previous person had attempted to get CRM installed in our lab, so I have had to remove everything on the servers and redo.  I have the client running fine under our mail admin account, but when I try and run Outlook (2003) with any of the 3 test users we have setup, they all get an error when opening Outlook (There is a problem communicating with CRM Server, then other errors).  

I re-installed the Outlook client using our mail admin account, specifiying the new URL and it works fine.  I can't seem to find how to change the URL for all users or see where these profiles are looking.

RE: Re-configuring Outlook client

just to rule out authentication - have you tried to go to the browser for those users and just type in CRM (so CRM not in Outlook)???  All the Windows authentication that is going on had me spinning when we first installed...

RE: Re-configuring Outlook client

The webclient works for all users.  The Outlook client only works for the user profile that installed the application.

RE: Re-configuring Outlook client

check out this reg key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM

a few other things to check from when we had similar issues
- Add the crm web site in the Trusted sites in Internet Explorer.
- Check in IE/Tools/Options/Security/Trustes Sites/Custom Level that
the automatic logon is checked.
- Check in IE/Tools/Options/Advanced that the Enable Intgerated
Authentification is enabled (only really matters for reports but
should be there anyway)

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close