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MML Commands/Voicemail Problem
3

MML Commands/Voicemail Problem

MML Commands/Voicemail Problem

(OP)
Hi All,

I've got a Fujitsu 9600 system I'm having a problem with, and only a limited knowledge of the commands to configure it.  I'm using MML, but I'd love if anyone could point me in the direction of a copy of the EMML software.

My problem is that I took our voicemail computer offline for a little over an hour, reconnected it only to find that the 9600 faulting on DCU1 (if I recall correctly).  I had assumed it would recover if I gave it enough time, but it's been about 16 hours and it's still not communicating fully with the VM system.  Is there a way to restart the phone system using MML, and is this advisible?  Or maybe I need the command to cancel the fault?  I think I know the command to cancel a fault on a particular port, but I'm not sure if it will work in this instance.  Any help you can offer is greatly appreciated!

Brian

RE: MML Commands/Voicemail Problem

3
Brian,

res io,dcu01

Is the command to restore the port.
Let me know what release you have and I can get you a copy of emml.

RE: MML Commands/Voicemail Problem

(OP)
Thanks, that's exactly what I needed to know!

Excuse my ignorance, but how can I tell what release I have through MML?

RE: MML Commands/Voicemail Problem

dis soft

RE: MML Commands/Voicemail Problem

dis soft

will look like this.
example the type 360506-F the F is 15 in hex. So my release is the latest 15.
 

                          07-02-26 MON 14:17
                    *** SERVICE SOFTWARE LIST ***
              ALL RIGHTS RESERVED,COPYRIGHT(C)1986 FUJITSU LIMITED
              LICENSED MATERIAL PROGRAM PROPERTY OF FUJITSU        
                    LWMM9743 E12V13L24 C00  030801 INSTALLED
                                                             
                    NAME           TYPE     E/V            
                                                             
                    BASCP/D120     360506-F   E12V13         
                    DUPXP/A        BASIC--F      V01         
                    ATTBS          BASIC--F      V08         
                    ATSAAS         360594-F      V01         
                    PEGAS          360539-F      V01         
                    ACDBS          360558-F      V14         
                    ACMGS          360559-F      V02         
                    CSMBS          360535-F      V01         
                    VMSBS          360560-F      V06         
                    CMWS           361342-F      V01         
                    IPRCBS         360561-F      V06         
                    ICBCS          360598-F      V01         
                    TLCBS          360563-F      V04         
                    TLCVMS         360566-F      V02         

RE: MML Commands/Voicemail Problem

(OP)

We appear to be using release 12.

Any guesses as to how old this system might be?  I inherited it with this job, along with 4 other different types of phone systems (KSUs).  I get the impression that this system is capable of supporting 1000s of stations, and that we're really not getting the most out of it with our scant 20 users.  I think we must have gotten it for its DID capability, but I don't really know when that was.

Thanks again for the help, let me know what my EMML options are.

Brian

RE: MML Commands/Voicemail Problem

release 12 was the first to use a windows based emml.
I can send you a copy via e-mail or us mail.

What state are you located in?
I work for Altura formerly Fujitsu, we have locations coast to coast if you need further support.

RE: MML Commands/Voicemail Problem

(OP)
I'm in New York state.  I've heard of Altura of course.  I'm not really sure how to contact you tho, since there don't appear to be any private message options on this board, and posting contact info is verboten.

RE: MML Commands/Voicemail Problem

The F9600 is capable of having 9600 extensions. This system is over kill for 20 users. Maybe you had more in th past? The switch is a very reliable switch though,a work horse!

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