Is there a way to make a call to a hunt group go to voicemail if an agent is logged into the group but doesn't answer the call. The scenario would be that agent 'x' is logged into the group, but for some reason doesn't answer the call (stepped away, and forgot to log out). Can this call be routed to the agents voicemail box, or to the group mailbox after a specified number of rings? If that is not possible then is there a way to make the call ring to another agent logged into the group after a specified number of rings? Thanks in advance for any ideas.
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