I have a 9600 with 2 DCC cards (4 dcu ports) 1 is used for on site miantenance and smdr, the other is used for v.m. integration and remote maintenance. The problem recently has been that sometimes when I remotely call in, it locks up the port and then the system shuts down that DCC card and then their v.m. integration doesn't work because of it. Then I have to go onsite and just do a res io dcc command on that particular card and system is back up. The ports in question of course are their main ones that are on the cpu card. Anybody ever run into this where the modem possibly is sending something bad to switch making it shut down the card? It ONLY happens when I call in remote (intermittently) Any suggestions?
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