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DSN "undeliverable" message - prompts on how to remove

DSN "undeliverable" message - prompts on how to remove

DSN "undeliverable" message - prompts on how to remove

I have a user who forwarded messages to other subscribers. Since the elapsed time has passed, now HIS mailbox shows the message as undelivered. However, it doesn't allow him to listen to the message in order to delete it. Although, it keeps turning his message light on. I'm looking up promts to try to delete this message but so far unsucessful.


RE: DSN "undeliverable" message - prompts on how to remove

Is it an admin message? or an email

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: DSN "undeliverable" message - prompts on how to remove

It was a regular voice message, but I figured it out. Once it becomes undeliverable, it comes back as an administrative message to the sender. But I figured it out, it was option: 1, 9, 7 at the main menu. Thanks!

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