×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Help Desk Software
2

Help Desk Software

Help Desk Software

(OP)
I am looking for recommendations for a good Help Desk Software.  I am familiar with Track-It and looking for other ideas.  We are a small to medium size business with 3 Techies in IT.  Any recommendations would be greatly appreciated.
Thanks

RE: Help Desk Software

I am using HelpSpot, and love it.. it is very simple to use, and web based.

http://www.userscape.com/products/helpspot/

Users can submit requests via a web form, or email. Very configurable.

======
"Is it ignorance or apathy? Hey, I don't know and I don't care."
-Jimmy Buffett

RE: Help Desk Software

Have a look at this:

http://www.inet-sciences.com/

I've used it in the past, and find it reasonable, and it's free for up to 3 techs.

=======================================
So often times it happens that we live our lives in chains
And we never even know we have the key

Ne auderis delere orbem rigidum meum
======================================

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close