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Help Desk Software

Help Desk Software

Help Desk Software

I am looking for recommendations for a good Help Desk Software.  I am familiar with Track-It and looking for other ideas.  We are a small to medium size business with 3 Techies in IT.  Any recommendations would be greatly appreciated.

RE: Help Desk Software

I am using HelpSpot, and love it.. it is very simple to use, and web based.


Users can submit requests via a web form, or email. Very configurable.

"Is it ignorance or apathy? Hey, I don't know and I don't care."
-Jimmy Buffett

RE: Help Desk Software

Have a look at this:


I've used it in the past, and find it reasonable, and it's free for up to 3 techs.

So often times it happens that we live our lives in chains
And we never even know we have the key

Ne auderis delere orbem rigidum meum

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