×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

External Calls Ring Same as Internal

External Calls Ring Same as Internal

External Calls Ring Same as Internal

(OP)
Why do External and Internal calls have the same ring. I set the setting differently and yet it has no affect. I have my lines ringing to a hunt group and when someone calls from the outside it rings the same as if it were an internal call.  I think it's a hunt group bug, is there a workaround? I just want multiple extensions to ring when a line rings. thanx

RE: External Calls Ring Same as Internal

(OP)
forgot to mention, using a NBX 100 with 3102 business phones and analog POTS lines.

RE: External Calls Ring Same as Internal

Software update
They fixed then it came back then they fixed it again.

RE: External Calls Ring Same as Internal

(OP)
which version is it fixed in then? I am using 5.20.

RE: External Calls Ring Same as Internal

Try 3Com Knowledgebase

Solution ID:
2.0.47303355.2849333

RE: External Calls Ring Same as Internal

(OP)
Thanx. If I understand them correctly, they only have a fix for ISDN/T1 lines but not POTS?

RE: External Calls Ring Same as Internal

Hello Everyone. Years ago I worked for a company that had an old ATT phone system. I don't remember what system it was. The system had a nice feature that you could use the feature button and a number combination to have the MOH play through the speaker on the desk set. If you got a call, it would continue through and interrupt the music. Does anyone know if the NBX V3000 has this capability? The only way I can get it to work is if a co-worker places me on hold. That obviously isn't a solution.

Thanks for your help.

RE: External Calls Ring Same as Internal

CCSDJim - No it doesnt although people have requested this feature for some time. the only way to get MOH on a speaker is to call someone and have them put you on hold

RE: External Calls Ring Same as Internal

(OP)
I agree my users also asked for MOH at their desk. I cannot understand why 3com doesn't implement this since they already broadcast the MOH packets to the LAN. What possible purpose would their be to send MOH to the LAN other than to play it at the phone. I mean they are jamming up the network with MOH for no reason, callers can be patched into it at the NBX without it hitting the LAN.  What I did was to filter the MOH MAC address in the switch and then the lights settled down from thier christmas tree look that the NBX is infamous for.   

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close