using caller id to return call on restricted line on TAW848?
using caller id to return call on restricted line on TAW848?
(OP)
I have a TAW848 and I want to be able to return calls using the caller id callback function, but I have things set up so that I need to dial account and verification codes to grab an outside line.
No problem, I thought...I just need to use caller id modification to stick a quickdial reference '**5' in front of each number and then store my access and verification codes and pin in **5. Well, that doesn't work and I can't figure out why. When I manually dial the quick dial number (**5) it works fine to grab an unrestricted outside line. And I can see that the number in the caller id log is properly modified with **5 at the beginning. But when I bring up a caller id number and lift up the handset it tells me the line is 'restricted' as though it is not dialing **5 at the beginning.
Any idea what I am doing wrong? Is there any workaround that will allow me to return calls in my caller id log even though I have restricted lines? I naturally tried the obvious one: I manually grabbed an unrestricted outside line and then I pressed the caller id log button, but as long as the handset is off hook the caller id log button doesn't show me the caller id log. Very frustrating.
Any advice?
Thanks,
Alan
No problem, I thought...I just need to use caller id modification to stick a quickdial reference '**5' in front of each number and then store my access and verification codes and pin in **5. Well, that doesn't work and I can't figure out why. When I manually dial the quick dial number (**5) it works fine to grab an unrestricted outside line. And I can see that the number in the caller id log is properly modified with **5 at the beginning. But when I bring up a caller id number and lift up the handset it tells me the line is 'restricted' as though it is not dialing **5 at the beginning.
Any idea what I am doing wrong? Is there any workaround that will allow me to return calls in my caller id log even though I have restricted lines? I naturally tried the obvious one: I manually grabbed an unrestricted outside line and then I pressed the caller id log button, but as long as the handset is off hook the caller id log button doesn't show me the caller id log. Very frustrating.
Any advice?
Thanks,
Alan
Talk To Other Members
RE: using caller id to return call on restricted line on TAW848?
and dial from outlook.
RE: using caller id to return call on restricted line on TAW848?
Alan
RE: using caller id to return call on restricted line on TAW848?
it is a not an executive station.
the caller id on the td was less than great
it only actually logged caller id on and I know of
none that have a resricted ext that use caller id callback
feature
why is your ext restricted to begin with. have you
thought of locking your ext when your away and just
adding account codes after a call is in progress
also I don't do the taw i am a tda dealer
but tapi if taw supports it ,may be a better solution for you capture with and dial out with a pc?
RE: using caller id to return call on restricted line on TAW848?
TAPI is too awkward a solution...I want the phones to be pretty idiot proof and self contained.
Thanks for your responses...uit really does help to know that I was looking for a solution that doesn't exist.
Alan