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Printing Problem in Approach with XP

Printing Problem in Approach with XP

Printing Problem in Approach with XP

I have a pretty basic macro that prints out 4 forms (2 portrait, then 1 landscape, and 1 more in portrait view). This macro has always printed out fine when using a computer with Windows 98SE on it. I bought a new computer with XP Pro on it and now my macro won't print correctly. It prints all 4 pages in portrait and compresses the print on the whole landscape page into the top left hand corner of the page in a scrambled rectangular shape about 3" x 5".

I've deleted and reinstalled the printer (HP Laserjet Plus) and tinkered with the spool settings but nothing works. It will do the same thing from other XP computers and it doesn't matter whether it's running Approach 9.5 or 9.7... when running the print macro, it just won't shift from portrait to landscape and print the 3rd page correctly. Has anyone else run into this quirk with XP? Is there any kind of workaround?

RE: Printing Problem in Approach with XP

Delete the PRINT command for the landscape print from the macro and exit the macro editor. Then add that PRINT command back to the macro. Printer information is stored in the macro (strange but true) and this will cause a reset to your current printer.

Sue Sloan

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