SMS 1.2-- Cannot get Remote control to work in SMS Administrator
SMS 1.2-- Cannot get Remote control to work in SMS Administrator
(OP)
I have question regarding SMS 1.2:
I have installed SMS 1.2 and SQL 6.5 that came with Backoffice and I am
seeing the inventory, but every time I go to do a remote control of a
client, the SMS admin screen closes down and nothing comes up. Any
suggestions to what I am doing wrong or need to check? I am running SMS on
the BDC with SQL 6.5 on the site server with one domain and with no routers
over TCP\IP
Thanks in aadvance
Jeff Stein
972-687-8557
I have installed SMS 1.2 and SQL 6.5 that came with Backoffice and I am
seeing the inventory, but every time I go to do a remote control of a
client, the SMS admin screen closes down and nothing comes up. Any
suggestions to what I am doing wrong or need to check? I am running SMS on
the BDC with SQL 6.5 on the site server with one domain and with no routers
over TCP\IP
Thanks in aadvance
Jeff Stein
972-687-8557
RE: SMS 1.2-- Cannot get Remote control to work in SMS Administrator
SMS should be on SP4 but after applying SMS SP4 you must re-install Windows NT Sp4 or your Remote Control will behave the same way you are describing.
Also, check that in your client's c:\SMS.INI the remore comtrol options are enabled
RE: SMS 1.2-- Cannot get Remote control to work in SMS Administrator
RE: SMS 1.2-- Cannot get Remote control to work in SMS Administrator
Thanks both of you for your help, it worked. I applied the SP4 and now the Quick viewer works. However I d have another question. Why does it only work with some people and not others? It gives me a screen asking for a username and password when I click on remote control.
RE: SMS 1.2-- Cannot get Remote control to work in SMS Administrator