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STS In-Skin Auto Attendant

STS In-Skin Auto Attendant

STS In-Skin Auto Attendant

So we have an old Starplus STS with an in-skin Vmail.  I attempted to enable auto-attendant about a year or so ago and worked like a charm.  Had a menu system like such:

If you know your parties extension press 1-
If you want company info press 2-..

Problem was...what happened if they did not press any buttons.  After I think it was 3 loops it drops to the vmail prompt saying "Do you have a mailbox on this system" type thing.

So question is, is there a way to forward call to vmail if caller does not press 1,2 etc..?

I called vodavi on it awhile back and after speaking with two support guys they indicated this was not possible but I was not too confident on their abilites.  I don't think they understood the problem very well.  Anyhow, I assumed this was a feature of the better vmail system and dropped it but now would like to get it working again.

Any hints would be greatly full.  Thanks much!!

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