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Callpilot cannot add mailbox

thread1553-1274827

Callpilot cannot add mailbox

Callpilot cannot add mailbox

(OP)
Hi,

I am using CallPilot Manager version 02.01.27.18 and i cannot add one extension number. I can add other numbers. I receive the error message:
Express User Add Failed  
The following errors have occured:
Extension DN already exists.
Error code: 60601, 0, userextensiondn, 1
 
I have done a search but the extension is not there. I have restarted the services and rebooted the callpilot server. Any help would be extremely useful!

Regards,

Stuart

RE: Callpilot cannot add mailbox

run an advance search and serch for under extension dn

RE: Callpilot cannot add mailbox


 Are you sure the DN isn't a Service directory number? because those don't show up in your search.


 Scott Williams

 IT, United States Coast Guard.

RE: Callpilot cannot add mailbox

(OP)
Thanks guys it was added to another mailbox.

Much appreciated!

Stu

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