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Callpilot cannot add mailbox 1

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stuarthart

stuarthart

IS-IT--Management
Sep 5, 2006
6
GB
Hi,

I am using CallPilot Manager version 02.01.27.18 and i cannot add one extension number. I can add other numbers. I receive the error message:
Express User Add Failed
The following errors have occured:
Extension DN already exists.
Error code: 60601, 0, userextensiondn, 1

I have done a search but the extension is not there. I have restarted the services and rebooted the callpilot server. Any help would be extremely useful!

Regards,

Stuart
 
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run an advance search and serch for under extension dn
 
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Are you sure the DN isn't a Service directory number? because those don't show up in your search.


Scott Williams

IT, United States Coast Guard.
 
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Thanks guys it was added to another mailbox.

Much appreciated!

Stu
 
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