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Data Retrieval problem

Data Retrieval problem

Data Retrieval problem

(OP)
I am unable to access the data files for my peachtree fixed asset system after restoring it to my network after my hard drive died on my old computer.I called Peachtree and they were unable to help me.

RE: Data Retrieval problem

What kind of error are you getting?  If you need to have your files check for corruption you can check www.nssdd.com.

Gil

Gil

RE: Data Retrieval problem

(OP)
The error message says"FAS for Peachtree--Conflict
                         Stop   Your license allows up to
                                 1 Users to access FAS for
                                 Peachtree at a time It is
                                 currently being accessed
                                 by 0 users.
 
Under Select databases: It says "An error occurred while attempting to open the selected database.Please select another database from the list below"
 Nothing is listed under Database List Manager.

Under Find Databases it shows under "Options":
C:\Prgram Files\FAS\FAS for Peachtree
Under Paths it shows C:\ Program files\fas\fas for peachtree andn C:\program files\fas\fas for peachtree\data\fas.bdb

At this point it has me totally confused.

RE: Data Retrieval problem

After saving all of your data I'd try a fresh install and see if you can get into the sample data Peachtree supplies.  Once you get the basic installation going then copy your directory in.  I know in Peachtree each company is a sub-directory off of the main data directory.  If you can get the sample data working then try and copy your real data back in.

Gil

RE: Data Retrieval problem

(OP)
I discussed your solution with a co worker.He said that the Peachtree Fixed Asset System does not work on the network.He had to uninstall it from the network and add it to the C drive.The error messages I wrote about still occurred. The Fixed Asset Program is a separate program.How does this change your recommendations?????

RE: Data Retrieval problem

If it's not a database corruption but a license issue you may have to have Peachtree help you.  I think I'd un-install everything and re-install it to see if the license issue goes away.  You have to get past that before you can address your data.

Gil

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