Issue with T7220 phone Message lamp on TD1232/TVS100
Issue with T7220 phone Message lamp on TD1232/TVS100
(OP)
I am at my wits end...time to get help. I have a TD1232 (rev1) with a TVS100. about 30 extenstions active, 9 lines. I have 1 extension that deoes not light the message light on new voicemails. All other standard extensions light the message waiting light fine, and you are able to leave and retrieve messaged fine on the bad extension. The mailbox is pointed correctly in the TVS100 and the owner extension is set the same. If I setup a flexible button for the message waiting, it also does not light upon a new message. What other functions may be keeping the message waiting from lighting?
Thanks in advance, you all are such a wealth of information for helping to learn these systems.
Thanks in advance, you all are such a wealth of information for helping to learn these systems.
RE: Issue with T7220 phone Message lamp on TD1232/TVS100
RE: Issue with T7220 phone Message lamp on TD1232/TVS100
and double check to see if ext of mailbox owner match
or if there is an entry there!!
RE: Issue with T7220 phone Message lamp on TD1232/TVS100
The extension owner does match and is the same as the mailbox number.
all calls transfered is set as no. but it does not work as set to yes either.
Is there a System Feature Access option that could be set to prohibit the msg from working?
RE: Issue with T7220 phone Message lamp on TD1232/TVS100
RE: Issue with T7220 phone Message lamp on TD1232/TVS100
It looks like it is the only extension that does not work on. Where would it be set to block messages being sent to only that extension.
RE: Issue with T7220 phone Message lamp on TD1232/TVS100
RE: Issue with T7220 phone Message lamp on TD1232/TVS100
of service is this ext in is it in the same cos that
others that mw light works .when you say standard extensions
do you mean single line sets with message waiting lights
trying to get a better picture here!!