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Caller Application Recording R3.0

Caller Application Recording R3.0

Caller Application Recording R3.0

In MM R3.0, has anyonce experienced a problem recording application prompts.

I have a site that discovered this problem. IF a caller application is recorded via the caller applications editor, and they record it, stop it, and save it, it Saves.

The problem is if they Pause or Stop the recording and start again. In these cases, once they save the caller application, the application prompt is actually deleted from the caller application. So, if they were at that point to close the caller application and reopen it, the prompt would be gone.

Has anyone seen this? I have done this with three different MMs with about equal results. Avaya has no answer. I just want to see if this is an epidimic or an installer going nuts!

Any ideas????

RE: Caller Application Recording R3.0

I will try it and let yoou know.

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

RE: Caller Application Recording R3.0

Thanks Ken!!! I hope you save me from the looney bin!

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