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external transfer to mobile phone

external transfer to mobile phone

external transfer to mobile phone

(OP)
Hi, I've built a transfer node to an external number, but when I dial in AA will answer [press one]then CP will anounce 'one moment please' followed by hold music, after about 10seconds I will get a message 'the routing information configured for this call is not valid. I've tried (under the ccr tree/transfer) with line and pool selected. I also put a '0' before the number. Can anyone give me something else to try? thanks in advance

Ben

RE: external transfer to mobile phone

You may want to try the Norstar/BCM forum for this.  The Call Pilot in this forum is the one that goes to a PBX.  

RE: external transfer to mobile phone

(OP)
thanks for that

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