svchost.exe & generic host process
svchost.exe & generic host process
(OP)
our computers are set to automatically apply windows update and we never have any problem. for this july round, one of our computer starts to act strangely. it claims installation is ready but when the user click the yellow icon, two windows pop up.
1) svchost.exe -- application error
the instruction at "0x745f2780" reference memory at "0x00000000" . the memory could not be 'read'
2) generic host process for win32 service has encountered a problem and needs to close.
and if i click the data error report, i see the following info.
szModName: msi.dll
szAppVer: 5.1.2600.2180
szModVer: 3.1.400.2435
offset: 00012780
I tried reinstalling the Windows Installer with no luck. It still freezes a few mintues after i logged onto the computer. Application doesn't stop imediately when the 2 screens pop up but it does after i click the OK box to get the rid of the pop-ups.
And idea?
Thanks.
1) svchost.exe -- application error
the instruction at "0x745f2780" reference memory at "0x00000000" . the memory could not be 'read'
2) generic host process for win32 service has encountered a problem and needs to close.
and if i click the data error report, i see the following info.
szModName: msi.dll
szAppVer: 5.1.2600.2180
szModVer: 3.1.400.2435
offset: 00012780
I tried reinstalling the Windows Installer with no luck. It still freezes a few mintues after i logged onto the computer. Application doesn't stop imediately when the 2 screens pop up but it does after i click the OK box to get the rid of the pop-ups.
And idea?
Thanks.
RE: svchost.exe & generic host process
You could try uninstalling that particular patch (if it was installed) and see if the errors stop.
RE: svchost.exe & generic host process
something is wrong with the windows installer?
RE: svchost.exe & generic host process
Feel free to use case number if need I never closed it
RCT
WINDOWS UPDATES BUT DOES NOT INSTALL
1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.
2. Double click the service "Automatic Updates".
3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.
4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.
5. Click on the tab "General "; make sure the "Startup Type" is "Automatic". Then please click the button "Start" under "Service Status" to start the service.
6. Repeat the above steps with the other service: Background Intelligent Transfer Service (BITS)
Step 4: Re-register Windows Update components and Clear the corrupted Windows Update temp folder
================================
1. Click on Start and then click Run,
2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and press Enter.
3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message, click OK.
4. Please repeat these steps for each of the following commands:
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL
After the above steps are finished. Sicne temporary folder of Windows Update may be corrupted. We can refer to the following steps to rename this folder that
1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to SDold.
4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
net start WuAuServ
Please check if you receive any error when trying to re-register these components. If not, please try to visit the Windows Update site again.
Windows Update case SRZ060207002222.
RE: svchost.exe & generic host process
RE: svchost.exe & generic host process
RCT
RE: svchost.exe & generic host process
RE: svchost.exe & generic host process
RE: svchost.exe & generic host process
RE: svchost.exe & generic host process
In the Run box, type: services.msc
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.
Now rename the "SoftwareDistribution" folder:
a) Click Start, click Run, type
%systemroot%
...and then click OK.
b) Right-click the SoftwareDistribution folder, and then click Rename.
c) Type SoftwareDistribution.old and then press ENTER to rename this folder.
Now click Start, and choose Run.
In the Run box, type: services.msc
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.
NB - You will lose your update download history but this is not that important compared to not being anle to download the updates!
Now Try WU website again.
____________________________
Users Helping Users
RE: svchost.exe & generic host process
any suggestion?
thanks.
RE: svchost.exe & generic host process
thanks
RE: svchost.exe & generic host process
Are you saying that you have 3 computers that have just started displaying -
1) svchost.exe -- application error
the instruction at "0x745f2780" reference memory at "0x00000000" . the memory could not be 'read'
2) generic host process for win32 service has encountered a problem and needs to close.
Not sure as to any reason that has not been covered by the comments above. But I would point out that Microsoft have just started to release a patch or update for Windows Genuine Advantage. I wonder whether you have that fact as the cause, or maybe it is just a coincidence?
http:/
RE: svchost.exe & generic host process
RE: svchost.exe & generic host process
http://support.microsoft.com/kb/931852/en-us
SYMPTOMS
When you start a Microsoft Windows XP-based computer, you receive the following error message:
Generic Host Process for Win32 Services has encountered a problem and needs to close.
Additionally, when you try to download Windows Updates on this computer, you receive the following error message:
Svchost.exe application error. The instruction at "Ox745f2780" referenced memory at 0x00000000000000. The memory could not be read.