Dedicated fax line
Dedicated fax line
(OP)
I have a panasonic KX TA 1232 with 7 CO/Trunks connected. I want to configure trunk 6 as a dedicated line for a fax machine. I programmed the line DID/DIN 1:1 and all is well for inbound faxes. Here is what I am missing though, any help would be appreciated:
1) When the fax machine is in use by dialing 9 for the outbound call is uses the first avialable trunk. A call inbound for the busy fax machine goes to voicemail. I beleive this is a 2 part problem but I dint know exactly which progrmas to use to correct it.
a) The second call to the fax line should get a busy
b) Any calls to this number (and the 1:1) extenstion should never go to voicemail
c) When I dial 9 from the fax it should go out trunk #6.
d) if trunk #6 is busy (ie: a call was placed by an extension outbound and 1-5 were busy) then the outbound fax should pick the next avaialble trunk. If the FAX extension is busy now and a new call comes in tot he fax number it should get a busy
2) I want to keep trunk 6 available for outbound calls by other users if the fax is not busy (and its ok that inbound fax calls get a busy at this time)
FYI: I have all 7 trunks in seperate trunk groups so that each could have its own light at the main console.
1) When the fax machine is in use by dialing 9 for the outbound call is uses the first avialable trunk. A call inbound for the busy fax machine goes to voicemail. I beleive this is a 2 part problem but I dint know exactly which progrmas to use to correct it.
a) The second call to the fax line should get a busy
b) Any calls to this number (and the 1:1) extenstion should never go to voicemail
c) When I dial 9 from the fax it should go out trunk #6.
d) if trunk #6 is busy (ie: a call was placed by an extension outbound and 1-5 were busy) then the outbound fax should pick the next avaialble trunk. If the FAX extension is busy now and a new call comes in tot he fax number it should get a busy
2) I want to keep trunk 6 available for outbound calls by other users if the fax is not busy (and its ok that inbound fax calls get a busy at this time)
FYI: I have all 7 trunks in seperate trunk groups so that each could have its own light at the main console.
Talk To Other Members
RE: Dedicated fax line
RE: Dedicated fax line
in the above setup
into system programming
go to DAY OUT CO
press SPEAKER PHONE
type * (for all lines )
type 06 for jack 06 (press sp phone here if using (xdp)
press auto ans/mute until the display says disable
press autodial store.
in above command you have told the system that jack 06-2 cannot make any calls out during the day
now for part 2 (enable calls out on line 6 only in day mode
into system programming
go to DAY OUT CO
press SPEAKER PHONE
type 06 (for line 6 )
type 06 for jack 06 (press sp phone here if using (xdp)
press auto ans/mute until the display says enable
press autodial store.
thats it calls out on lines 6 only during the day
you can do the same again for night mode everything is the same as day only at start choose Night Out Co
hope this helps
peter doyle(novacomms.net)
RE: Dedicated fax line
1) If I pick up the fax extension and dial another desk the inbound call still goes to VM.
2) I want TK6 to remain in the outbound pool so if the first 5 are busy users can still place a call, in this case I want an inbound fax to get a busy.
RE: Dedicated fax line
RE: Dedicated fax line
to check go off hook on the fax ext then type 7100 you should hear a long tone if a service has been set the above command tells the system to cancle call forward to from this extention.
peter (novacomms.net)
RE: Dedicated fax line
RE: Dedicated fax line