Callpilot Virus protection Callpilot Virus protection technickelone (Programmer) (OP) 21 Jun 06 14:05 I heard that Nortel will only support Macfee only going forward. Can any one back that up.CallPilot 4.0 RE: Callpilot Virus protection dmsman (TechnicalUser) 21 Jun 06 15:42 Not sure of that one, I just installed Symantec on ours with Nortels blessing. RE: Callpilot Virus protection rcr3530 (TechnicalUser) 22 Jun 06 08:18 Yes they only support Mcaffe and one more. you can find the details in the bulletin that comes with Call Pilot RE: Callpilot Virus protection MrPederman (Vendor) 11 Jul 06 11:05 The addition of any 3rd-party software or hardware to the CallPilot server is not supported other thanapproved anti-virus applications (Refer to Product Bulletin P-2003-0151-Global – CallPilot Support forAnti-Virus Applications for details) or approved Microsoft security updates (Refer to Product Bulletin P-2005-0056-Global – CallPilot Server Security Update or published Clarify Bulletin System - ProductSecurity Advisory Alerts). Doing so can destabilize the system; degrade its mission of providing realtimecall processing performance, and cause future upgrades to fail. Refer to Product Bulletin 99067 –CallPilot Unauthorized Hardware and Software for more information.Product BulletinBulletin Number: P-2003-0151-Global-rev 4Date: 17 August 2005This bulletin replaces all previously issued versions of P 2003-0151 Global.CallPilot Support for Anti-Virus ApplicationsVendor Appln Name Ver Supported CP Rel.Computer Asso. eTrust InoculateIT 4.53 2.02, 2.5 eTrust InoculateIT 6 2.02, 2.5 eTrust AntiVirus 7 2.02, 2.5, 3.0 eTrust AntiVirus 7.1 4.0MacAfee MacAfee NetShield forWin NT 4.5 2.02, 2.5 VirusScan Enterprise 7.x 2.02, 2.5, 3.0 VirusScan Enterprise 8.0i 2.02,2.5,3.0,4.0Symantec Norton AntiVirus 2001 2.02, 2.5 Norton AntiVirus 7.x(Corp Edition) 2.02,2.5 Symantec AntiVirus 8.1(Corp Edition) 2.02,2.5 Symantec AntiVirus 9.0(CorpEdition) 2.02,2.5,3.0,4.0Trend Micro ServerProtect 5.58 2.02,2.5,3.0,4.0Notes:1. When using McAfee AntiVirus, it‘s important to set the CPU utilization to the Nortel recommended10%, but should not be set at greater than 30%. Having it set to 100% has the potential cause to degrade the performance of the CallPilot server. Please see Appendix section for detailed instructions for your version of McAfee.2. These versions of the Symantec/Norton AntiVirus application require Internet Explorer 5 or later for theautomatic virus definition updates to occur properly.As newer versions of the above applications are made available, support for those versions will also be madeavailable. When applicable, this bulletin will be re-issued announcing the addition.* CallPilot 1.07 is now in MD status. For information regarding 1.07, please refer to revision 3 of this bulletin(P-2003-0151-Global-rev 3).Anti-virus applications should only be installed on the D: drive to avoid utilizing the reserved disk space on the C: drive. This reserved disk space is required for system operations such as upgrades and general maintenance activities.