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Arc 6.6IT and Netware5.1

Arc 6.6IT and Netware5.1

Arc 6.6IT and Netware5.1

I have two Netware 5.1 servers. One of the servers had a changer using Arc6.6IT with changer software and is capable of logining in and backing up said server. The other 5.1 server is the Master server but is not able to be backed up by Arcserve. It has a "login" problem. (Both servers time sync and users are authenticated and can use both servers for file and print.)
I have created a new user with all rights to root, public, server and all objects. Arcserve will not back up this server. Have been on the phone with CA for two weeks and have not resolved problem -- any help

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