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CP Manager refuses to run

CP Manager refuses to run

CP Manager refuses to run

When we try to open CP Manger on the pc, the hourglass comes on and the application doesn't load for 15 minutes.  The same thing happens each time you enter a command (login takes 15 minutes or more).  Is this a problem with CP, the PC it is running on or something else?

RE: CP Manager refuses to run

If the Call Pilot Manager runs from the server and does not run from the Client, it is a PC issue.   I would check security settings on the PC/network first.  

RE: CP Manager refuses to run

I may have mis-spoke.  I am talking about the application on the server.  Call Pilot is up and operational otherwise.

RE: CP Manager refuses to run

Has anything been loaded on the server, security updates pushed to it, drivers loaded, anything like this?  

RE: CP Manager refuses to run

It is an older system, but nothing else is running on it or has been updated.  It just started running as slow as molasses without any human intervention.  We want to reinstall the software, but with the system running like it is, we think it will take a week to reinstall!  I want to do a backup to the network and then restore to a new server, but I can't even get that far.

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