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How to Get FAX/VMBOX to answer if you want to send..

How to Get FAX/VMBOX to answer if you want to send..

How to Get FAX/VMBOX to answer if you want to send..

(OP)
When you call CP mailbox from an exteral fax machine HANDSET (manually) or a telephone, the mbox use to answer with...if you want to leave a fax press 1 or send ( dont remember which).  Im not sure if the recent PEPs SU01/11C/12/18  on the tower 4.0 put a stop to this, but now I can't get it to work this way.  Also cust states that calling the CDN direct would give fax tone. I don't know how it worked before. Any Ideas.

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