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DBS 576 Voice Prompts on Voicemail not working internally

DBS 576 Voice Prompts on Voicemail not working internally

DBS 576 Voice Prompts on Voicemail not working internally

(OP)
If I call in from the outside I hear all the prompts, but internally when you call from an extension and get into voicemail, it is silent (it works, but users without screens don't much appreciate it).  I cannot find a setting for this in the 30lbs of documentation, yes I RTFM :)
Could the internal group configuration be affecting this?  

RE: DBS 576 Voice Prompts on Voicemail not working internally

yes

RE: DBS 576 Voice Prompts on Voicemail not working internally

In Mailbox setup Uncheck The display block

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