CallPilot 4 No aswer when calls come from transfer

I´ve got a CallPilot 201i release 4.0, When I call direct to an ext. and This ext. does,t answer the call goes to the mail box ext, but When I ask to be transfered to ext. and If This ext. doesnt answer the call never reach the callPilot (the call is release).

Here is a trace:



.trac 0 3999


IDLE TN 008 0 00 01 MARP


.trad 1 18


ACTIVE TN DTI 001 18
INDIRECT MW_CALL
ORIGDN 3999

ORIG TN DTI 001 18 DID RMBR 1 3 INCOMING TRUNK CALLCALL TYPE VCE CNI 2122385143
SICA 1
SENT CONN 0101 RECV CONN 0001
PDCA 1 PAD 0 6 PCML A A
TERM NONE
DIAL DN 7000
MAIN_PM ACD AUX_PM ACD_WAITING_HI
TALKSLOT NONE
QUEU ACD
CALL ID 0 289





.
CSA001 9 11:22:00 11/04/2006 4



TRA100

.*

.*

.*

.
CSA001 9 11:22:30 11/04/2006 4
trac 0 3999


ACTIVE VGW TN 008 0 00 01


ORIG TN DTI 001 17 DID RMBR 1 2 INCOMING TRUNK CALL
SICA 1
SENT CONN 0101 RECV CONN 0001
PDCA 1 PAD 0 6 PCML A A
TERM TN 008 0 00 01 MARP CUST 0 DN 3999 L500
TDTN 0 SLOT 14 PTY SLOT 7
DIAL DN 3999
MAIN_PM RING AUX_PM
TALKSLOT ORIG 7 TERM 15
QUEU CAD
CALL ID 0 183





.trac 9


TRA101

.trac 0 3999


ACTIVE VGW TN 008 0 00 01


ORIG TN DTI 001 17 DID RMBR 1 2 INCOMING TRUNK CALL
SICA 1
SENT CONN 0101 RECV CONN 0001
PDCA 1 PAD 0 6 PCML A A
TERM TN 008 0 00 01 MARP CUST 0 DN 3999 L500
TDTN 0 SLOT 14 PTY SLOT 7
DIAL DN 3999
MAIN_PM RING AUX_PM
TALKSLOT ORIG 7 TERM 15
QUEU CAD
CALL ID 0 183





.
CSA001 9 11:23:00 11/04/2006 4
trac 0 3999


IDLE TN 008 0 00 01 MARP


.trad 1 17


ACTIVE TN DTI 001 17

ORIG TN DTI 001 17 DID RMBR 1 2 INCOMING TRUNK CALLCALL TYPE VCE
SICA 1
SENT CLRB 1101 RECV CONN 0001
PDCA 1 PAD 0 6 PCML A A
TERM NONE
DIAL DN 3999
MAIN_PM HALFDISC
TALKSLOT NONE
QUEU NONE
CALL ID 0 183

(when I call the ext. 3999 directly the calls goes to the mailbox, but when I ask to transfer to ext. 3999 the call never reaches the callpilot)