I´ve got a CallPilot 201i release 4.0, When I call direct to an ext. and This ext. does,t answer the call goes to the mail box ext, but When I ask to be transfered to ext. and If This ext. doesnt answer the call never reach the callPilot (the call is release).

Here is a trace:



.trac 0 3999


IDLE TN 008 0 00 01   MARP


.trad 1 18


ACTIVE  TN DTI 001 18  
INDIRECT MW_CALL
ORIGDN 3999

ORIG   TN DTI 001 18  DID  RMBR  1 3 INCOMING TRUNK CALLCALL TYPE  VCE   CNI 2122385143
SICA  1
SENT CONN 0101  RECV CONN 0001
PDCA  1  PAD  0   6   PCML A  A
TERM  NONE
DIAL DN 7000
MAIN_PM  ACD     AUX_PM  ACD_WAITING_HI  
TALKSLOT  NONE
QUEU  ACD
CALL ID 0 289





.
CSA001 9  11:22:00 11/04/2006   4  

 

TRA100

.*

.*

.*

.
CSA001 9  11:22:30 11/04/2006   4  
trac 0 3999


ACTIVE   VGW  TN 008 0 00 01  


ORIG   TN DTI 001 17  DID  RMBR  1 2 INCOMING TRUNK CALL
SICA  1
SENT CONN 0101  RECV CONN 0001
PDCA  1  PAD  0   6   PCML A  A
TERM   TN 008 0 00 01  MARP CUST 0  DN 3999  L500
TDTN    0     SLOT    14   PTY SLOT  7
DIAL DN 3999
MAIN_PM  RING    AUX_PM  
TALKSLOT  ORIG  7   TERM  15   
QUEU  CAD
CALL ID 0 183





.trac 9


TRA101

.trac 0 3999


ACTIVE   VGW  TN 008 0 00 01  


ORIG   TN DTI 001 17  DID  RMBR  1 2 INCOMING TRUNK CALL
SICA  1
SENT CONN 0101  RECV CONN 0001
PDCA  1  PAD  0   6   PCML A  A
TERM   TN 008 0 00 01  MARP CUST 0  DN 3999  L500
TDTN    0     SLOT    14   PTY SLOT  7
DIAL DN 3999
MAIN_PM  RING    AUX_PM  
TALKSLOT  ORIG  7   TERM  15   
QUEU  CAD
CALL ID 0 183





.
CSA001 9  11:23:00 11/04/2006   4  
trac 0 3999


IDLE TN 008 0 00 01   MARP


.trad 1 17


ACTIVE  TN DTI 001 17  

ORIG   TN DTI 001 17  DID  RMBR  1 2 INCOMING TRUNK CALLCALL TYPE  VCE  
SICA  1
SENT CLRB 1101  RECV CONN 0001
PDCA  1  PAD  0   6   PCML A  A
TERM  NONE
DIAL DN 3999
MAIN_PM  HALFDISC
TALKSLOT  NONE
QUEU  NONE
CALL ID 0 183

(when I call the ext. 3999 directly the calls goes to the mailbox, but when I ask to transfer to ext. 3999 the call never reaches the callpilot)