×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Avaya to Callpilot

Avaya to Callpilot

Avaya to Callpilot

(OP)
I have a Avaya system connecting via Tie lines (Qsig) to a Meridian Rl3 with Callpilot located when you call from the Avaya side and are put through to Voice mail it cannot detect internal from external calls so you get the external message for all calls.

Can anyone help me to change this so i can use internal and external messages?

RE: Avaya to Callpilot

mark the tie route external.. may be two prompts, i can't remember the second.. compare it to an external route..

john poole
bellsouth business
columbia,sc

RE: Avaya to Callpilot

(OP)
John
There is a setting on the route for EXT or INT have tried this on change?

RE: Avaya to Callpilot

To the Nortel PBX, the Avaya is an "external" system.  You are not getting the same type of information across the D-Channel as if were a Nortel PBX.  

RE: Avaya to Callpilot

(OP)
lretrievers
I can see the digits on the DCH coming across i know that to the Meridian it is an EXT call no matter what, but was thinking someone must have had same issue.

Looking at the books there is something about NPID and package 224 can anyone tell me if this could be the right fix??

RE: Avaya to Callpilot

i had the problem with my cisco qsig, that responded to the ext prompt in the rdb.. but i did read here that now, there is a newer prompt in the cdb.. but with that change the ccm that is local to the switchroom comes in as a internal call.. the ccm that is behind the avaya comes in as an external call on it's qsig

john poole
bellsouth business
columbia,sc

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close