Avaya to Callpilot
Avaya to Callpilot
(OP)
I have a Avaya system connecting via Tie lines (Qsig) to a Meridian Rl3 with Callpilot located when you call from the Avaya side and are put through to Voice mail it cannot detect internal from external calls so you get the external message for all calls.
Can anyone help me to change this so i can use internal and external messages?
Can anyone help me to change this so i can use internal and external messages?
RE: Avaya to Callpilot
john poole
bellsouth business
columbia,sc
RE: Avaya to Callpilot
There is a setting on the route for EXT or INT have tried this on change?
RE: Avaya to Callpilot
RE: Avaya to Callpilot
I can see the digits on the DCH coming across i know that to the Meridian it is an EXT call no matter what, but was thinking someone must have had same issue.
Looking at the books there is something about NPID and package 224 can anyone tell me if this could be the right fix??
RE: Avaya to Callpilot
john poole
bellsouth business
columbia,sc