CP and Branch Office CP and Branch Office trbuman (TechnicalUser) (OP) 4 Apr 06 16:23 I am using CP with 2 branch offices. Phones from the main PBX location can not 0# out of the voice mail at the branch office. All other callers can. Anyone have any ideas? Thanks in advance. RE: CP and Branch Office lretrievers (Vendor) 4 Apr 06 17:26 Are the phones registered to the main site where the Call Pilot is? When they press "0" what happens, and where is the Revert DN, and where is it registered to? RE: CP and Branch Office trbuman (TechnicalUser) (OP) 5 Apr 06 08:41 We are not using IP phones. The phones are 3900 series. Analog sets are able to 0# out of VM. When 0# are pressed the VM greeting continues to play. Thanks for the help. RE: CP and Branch Office festfone (Programmer) 6 Apr 06 22:27 You can set the "revert DN" in the mailbox settings for each user. You can send them anywhere you want when they press zero.