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rs232c port for smdr kx td1232

rs232c port for smdr kx td1232

rs232c port for smdr kx td1232

(OP)
Hi,

I am experiencing a real problem connecting the rs232c port to the pc (com) port.It seems that no data is coming out the rs232c port.It is configured to let the data out .I think the problem is with the cable.I am currently using a 25 pin nullmodem adapter, a 25 to 9 pin converter and a straight serial cable.It works on other systems except this one..

Please advise,

Anil

RE: rs232c port for smdr kx td1232

9600,none,8,1 no flow control

RE: rs232c port for smdr kx td1232

9600,mark,8,1 no flow control

RE: rs232c port for smdr kx td1232

(OP)
thx but i have tried all those settings.I changed them in the pbx and also in the com port settings.I was just wondering is the null modem adapter ok?
it should because it works with other pbx systems?


Regards

RE: rs232c port for smdr kx td1232

are you using hyperterminal ,is smdr printing shut off in pbx programing for  some strange reason? I use a plain modem cable and null modem adapter from radio shack works fine as far as that cable
working on other systems don't assume that it is going to work on the td .also there is always make up the cable
from the manual that is sure to work.Are you in the states?
what kind of software are you using to program the system?

RE: rs232c port for smdr kx td1232

(OP)
Dear cwc3,

Smdr printing is on according to the main phone menu .I also tried a plain modem cable and null modem adapter .I am in Surinam.It is stated in the manual that hyperterminal is not able to connect to the pbx.So i downloaded programmator for panasonic kx td1232.Still no effect.So i am now busy making the cable according to the pinouts in the manual.Any Advise?

Regards,
Anil Bhaggan

RE: rs232c port for smdr kx td1232

if you can get your hands on field configuirable rj-45 to db-9 and rj to db-25 adapters makes pinning that cable a snap!!

RE: rs232c port for smdr kx td1232

(OP)
I couldn,t find the adapters.so i used a 25 pin serial jumper box.I soldered everything according to the pinout in the manual .Then i connected a 25 serial to a db 9 serial adapter and a straight serial cable.The jumper box is just a 25 to 25 serial pin with user configurable jumpers(cables).Still nothing....

Anil

RE: rs232c port for smdr kx td1232

wow Anil are you 100 percent sure that your comm port is working on your pc or laptop? maybe the smdr port is shot
on the ksu?

RE: rs232c port for smdr kx td1232

these are the pinouts for a cable for the kxtd you can use a piece of cat 5 cable

25 pin connector to 9 pin connector
here are the cable pinouts
25pin............9 pin
pin 1 ...unused... pin 1unused
pin 2 ...goes to ..pin 2 on 9 pin
pin 3 ...goes to ..pin 3 on 9 pin
pin 4 ...goes to ..pin 8 on 9 pin
pin 5 ...goes to ..pin 7 on 9 pin
pin 6 ...goes to ..pin 4 on 9 pin
pin 7 ...goes to ..pin 5 on 9 pin
pin 20 ..goes to ..pin 6 on 9 pin

also use hypertermina then set with above settings and switch on the printer option on the kxtd you can then rule out a software issue


                        peter

RE: rs232c port for smdr kx td1232

(OP)
Thx Peter and cwc3...

I managed to make the cable as told and it is the same pinout as is written in the manual...I tested the cable if the pins are correctly connected and acording to the universal meter (with ohm resistance) it should be ok.I checked he phone configuration and all the settings are the same as the com port.Unfortunately with no succes......It looks like there is really no data coming out of the pbx port(rs232c).

Regards,

Anil Bhaggan

RE: rs232c port for smdr kx td1232

(OP)
Maybe it is handy to say that the smdr data will be used for accounting.I am using the epi version of roommaster and everywhere i have installed this system i had no problems..

I really am gratefull for all your replies..

Anil

RE: rs232c port for smdr kx td1232

May be in 800 code of program (SMDR in/out) switched on option (parameter) “off”?

Try to check up the serviceability COM port through TAPI. There are two programs for Panasonic KX-TD on site www.blitz-cti.com How soldering the cable you can find on the same site in FAQ.
Blitz TAPI SMDR for KX-TD 1232 allows to form SMDR in TDA 200 – C format.
Besides, the time when the call was made points in seconds not in minutes as standard SMDR KX-TD.

RE: rs232c port for smdr kx td1232

(OP)
Wow, I tried everything and still no luck.I tried another pc (with another com port) still no succes.I think probably there is something wrong with the port on the pbx......Strange thing are happening over here.I just installed the same call logging software somewhere elde and everything turned out fine.

Regards

RE: rs232c port for smdr kx td1232

A)consider powering down the system if you have not already
and starting over i am assuming you have tried all speeds
 b) reint and start from scratch

RE: rs232c port for smdr kx td1232

(OP)
cwc3,

I already tried that option.With nom succes..

Regards

RE: rs232c port for smdr kx td1232

(OP)
i tried that one before.No succes

RE: rs232c port for smdr kx td1232

the smdr section of that unit is fried!

RE: rs232c port for smdr kx td1232

(OP)
hi,

i tried several solution but none was succesfull.i even tried with winwedge....A port analyzer and still no data coming out .....So teh end conclusion is


cwc3 (Vendor) 30 Mar 06 12:29  
the smdr section of that unit is fried

Yep thats it.....

ThaNKS FOR ALL THE HELP...

rEGARDS,

aNIL BHAGGAN

RE: rs232c port for smdr kx td1232

(OP)
hi, question,

Would a firmware update resolve the problem ?And would the settings ( call settings,ext etc) be deleted from the system?

Regards,

Anil Bhaggan

RE: rs232c port for smdr kx td1232

unlikely,yes if defaulting it did not solve it .it is
doubtful that poping chips in there will ,but if you have the upgrade chips it can't  hurt at this point....

RE: rs232c port for smdr kx td1232

I found them to be particular about cables

I use a smart cable , ive used it on one site with a diffrent system , gone to a panasonic site had it not work , gone to another non panasonic site and it worked fine

  I would go to radio chack and buy a cable and a null modem adapter and try it

RE: rs232c port for smdr kx td1232

If the circuit chip or other component supporting the EIA-232 port is fried, you need to replace the KSU. Firmware won't fix a blown chip!!

....JIM...

RE: rs232c port for smdr kx td1232

According to RS232 spect, every pin it's suppose to support short-circuit with out blow-up the component:


This is the Cable Modem Wiring Diagram I'd Use:


D9 D25                D25 D9

3 2 TD------------->RD 3 2

2 3 RD<-------------TD 2 3

5 7 SG<------------>SG 7 5


4 20 DTR------------->DSR 6 6

6 6 DSR<-------------DTR 20 4


7 4 RTS------------->CTS 5 8

8 5 CTS<-------------RTS 4 7

And the wedge software:

http://www.carabez.com/pcwedge.html


Better recheck the modem-cable!

Best Regards!

-----
www.carabez.com

RE: rs232c port for smdr kx td1232

SMDR on D1232 KSU watches serial DTR.  One DTR is set, it will begin immediately dumping data as DCE at 9600 8N1.

If this is not working, either you have SMDR disabled (system program 8xx), or you have a hardware fault.

I suggest verifying serial cable's Rx GND and DTR pins.

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