Problem with App Builder & MyCP -- Seems to be LDAP problem?
Problem with App Builder & MyCP -- Seems to be LDAP problem?
(OP)
We just had our CallPilot server upgraded from 2.02 to 4.04.04. I tried installing My CallPilot and the Application Builder and am having trouble with both.
My CallPilot won't let anyone log in... fails with an "Invalid Credentials" error. I have verified that the settings (server name, VPIM prefix, etc.) are correct, and tried every possible combination I can think of. Still nothing.
Also can't log in to Application Builder. I saw some posts about people having trouble with the 000000 mailbox, so I created a new administrator mailbox, but that one doesn't work either. The error I get is "Login failed. Check log file and try again". The contents of the log file are:
> 03/20/06 14:33:20 Starting Application Builder login...
> 03/20/06 14:33:20 NMAppBuilderLogin
> 03/20/06 14:33:39 Creating LDAP Bean object
> 03/20/06 14:33:39 Created LDAP Bean object
> 03/20/06 14:33:39 CServerConnection::Login
> 03/20/06 14:33:39 Get LDAP suffix
> 03/20/06 14:33:39 Start anonymous login.
> 03/20/06 14:33:39 Start actual login.
> 03/20/06 14:33:40 LDAP COM Error: Code: 60687, Level:0, Attribute:0, Text1:0, Text2:0.
So, it looks like an LDAP error. Interestingly, Desktop Messaging for Notes is able to access the address book, which uses LDAP I believe, so it isn't totally broken. Any ideas where I can find what that error code means? Or any other suggestions?
Thanks,
Matt
My CallPilot won't let anyone log in... fails with an "Invalid Credentials" error. I have verified that the settings (server name, VPIM prefix, etc.) are correct, and tried every possible combination I can think of. Still nothing.
Also can't log in to Application Builder. I saw some posts about people having trouble with the 000000 mailbox, so I created a new administrator mailbox, but that one doesn't work either. The error I get is "Login failed. Check log file and try again". The contents of the log file are:
> 03/20/06 14:33:20 Starting Application Builder login...
> 03/20/06 14:33:20 NMAppBuilderLogin
> 03/20/06 14:33:39 Creating LDAP Bean object
> 03/20/06 14:33:39 Created LDAP Bean object
> 03/20/06 14:33:39 CServerConnection::Login
> 03/20/06 14:33:39 Get LDAP suffix
> 03/20/06 14:33:39 Start anonymous login.
> 03/20/06 14:33:39 Start actual login.
> 03/20/06 14:33:40 LDAP COM Error: Code: 60687, Level:0, Attribute:0, Text1:0, Text2:0.
So, it looks like an LDAP error. Interestingly, Desktop Messaging for Notes is able to access the address book, which uses LDAP I believe, so it isn't totally broken. Any ideas where I can find what that error code means? Or any other suggestions?
Thanks,
Matt
RE: Problem with App Builder & MyCP -- Seems to be LDAP problem?
RE: Problem with App Builder & MyCP -- Seems to be LDAP problem?
Also, I got the My CallPilot issue fixed... during the upgrade, we renamed the server, but the old FQDN was still hanging around in one of the fields.
Thanks for the info!
--Matt
RE: Problem with App Builder & MyCP -- Seems to be LDAP problem?
RE: Problem with App Builder & MyCP -- Seems to be LDAP problem?
Thanks for the suggestion about checking for a newer version!
--Matt
RE: Problem with App Builder & MyCP -- Seems to be LDAP problem?
RE: Problem with App Builder & MyCP -- Seems to be LDAP problem?
john poole
bellsouth business
columbia,sc