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delay after resetting password

delay after resetting password

delay after resetting password

(OP)
on two separate Avaya Message Store installs, we are experiencing about a 10 minute delay after we reset a password for it to go in effect.  Anybody know how to correct this?

RE: delay after resetting password

What software release is the system? I know that release 1.X was slower in updating the FEDB, sometimes a few minutes. Release 2 is a lot quicker.

RE: delay after resetting password

(OP)
i have release 2.

RE: delay after resetting password

most of ours take about that long to update any change that we make

Ken Means

www.tel-is.com

RE: delay after resetting password

Are you using Mailbox Manager to reset the password or are you connecting to the MSS to reset the password? I'm still thinking that 10 minutes is an excessive amount of time if you are doing it from the MSS. How many mailboxes are on your system? You can check the Event Viewer in the MAS to see the FEDB updates and you can also check in the MSS logs to see if there are any errors that need to be investigated.

RE: delay after resetting password

On ours we see the FEDB update right away but it still takes a few to start working as well as any numeric changes that are made.

Ken Means

www.tel-is.com

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