Max Agents Max Agents McGruff753 (MIS) (OP) 30 Nov 05 17:30 Anyone know how I can see the maximum simultaneous agent log ins there were? We have a set number of licenses and I need to see if we are exceeding those as well as what time of day. Thank you. RE: Max Agents chris13 (TechnicalUser) 4 Dec 05 18:29 Hi,CustomView gives you the number of agents currently logged in either from "Agent Summary".num_signed_on or you can count then by their state from the "Agent" or "Agent Group" tables.From the database it is possible, too: Use the table "event detail" (eventdtl) to track logon/logoff events using a global variable (counter) in a formula within the detail-section of your report, then you can print min-/max-/avg-values of simultanuous active agents for the day or whatever intervall vou need...Bye,Chris RE: Max Agents CinciPrius (Programmer) 18 Dec 05 19:46 I believe the system will limit you to the licensed value - I seem to remember running into that problem before.I now have a SQL report that we run daily to see our maximum usage.Alan RE: Max Agents McGruff753 (MIS) (OP) 19 Dec 05 11:05 It does not limit you. We exceed it darn near on a daily basis. RE: Max Agents McGruff753 (MIS) (OP) 19 Dec 05 14:21 Would it be possible for you to post the report details or programming? Thanks.