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Win32 Error 1801 'Invalid_Printer_Name'

Win32 Error 1801 'Invalid_Printer_Name'

Win32 Error 1801 'Invalid_Printer_Name'

(OP)
When a coworker of mine attempts to print multiple documents, some of the documents get lost between his computer and our printer.  It's seemingly random which ones, and an error message isn't displayed saying the print job couldn't be completed, simply an error log in the System Log.  The error log reads as follows:

CODE

The document Microsoft Office Outlook - Memo Style owned by xxx failed to print on printer \\wcp55\wcp55. Data type: NT EMF 1.008. Size of the spool file in bytes: 28288. Number of bytes printed: 0. Total number of pages in the document: 2. Number of pages printed: 0. Client machine: \\xxx. Win32 error code returned by the print processor: 1801.  

The error log shown above is produced when trying to print from outlook, however, he's reproduced the problem while printing AutoCAD files aswell. The error code 1801 correlates to: 'ERROR_INVALID_PRINTER_NAME'.  The printer name \\wcp55\wcp55 is correct, though, so I don't think this error is very helpful.

I recently upgraded his memory from 384mb to 512mb, thinking a lack of memory may have been the problem, but the symptom persists.  Proper up-to-date drivers are installed (PCL drivers I believe), and his computer is up to date with Windows updates.

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