I have tried and cannot figure this out. I have custom menu 1 set up with options. On the sub menus it points to, I have them all set up for no dtmf to disconnect. If I press 2 at the main menu, and then don't press any of the options, there is a pause, and then MY voice saying "general delivery mailbox" and then it disconnects. I cannot figure out first of all why it says anything at all before disconnecting, and second, where is my voice recorded at? I have checked the system prompts, I have checked mailbox 101, the settings in 998, I am at a loss to figure out where this is recorded and why it is being used before diconnecting. Any ideas?
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