basically the client is a "Virtual receptionist" They will dish out 0870 number s to clients that will then be pointed at specific DDi's. They want to know if the IPO has the ability to automaticaly associate an account code when someone dials in on that DDI. This can be used for tracking purposes in respect to how they bill their clients for taking calls. The second part where this is needed is in the circumstance that they wish to "trunk to trunk" transfer the incomming call out to the clients mobile. They would like the ability to know how long that call was in progress, so again they can bill for it? I assume that this can more than likely be done through Oak, but I was wondering if the IPO can do it itself?
Red Flag Submitted
Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action.
Reply To This Thread
Posting in the Tek-Tips forums is a member-only feature.