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Attendant Positions Report

thread690-111242

Attendant Positions Report

Attendant Positions Report

(OP)
I'm trying to determine if the attd. postions report includes did and or internal calls that roll to the attd. in coverage paths.

RE: Attendant Positions Report

All call that are routed to the attendant's positions are in the report, both internal and external calls.

Chris

RE: Attendant Positions Report

(OP)
Thanks for you help.

RE: Attendant Positions Report

Would this also include calls routed to the attendant from an ACD?

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