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Hunt Group Users Logging Out

Hunt Group Users Logging Out

Hunt Group Users Logging Out

(OP)
I know this has been an old question for quite some time and has seemed to haunt the IPO for several releases and maint. releases.  I have a customer on version 3.0.40 with 3.0.12 Phone Manager Pro...Is there a problem with this version and users being logged out of their hunt groups?  Before I tell them they have to uninstall the 3.0.12 and install the new 3.0.13 Phone Manager software, I want to be sure it will fix it...

Thanks,
dphoneguy24

RE: Hunt Group Users Logging Out

Avaya documents each software release with bug fixes, read them and if your bug isn't in the list then its not fixed.

RE: Hunt Group Users Logging Out

3.0(44) and pm 3.0(13) definately fixes this problem

RE: Hunt Group Users Logging Out

(OP)
Thanks JeSTeROCK... I hope it does.  Intrigrant - I am an Avaya BP and am very much aware of the bug lists and fixes...If you ask me they never get any smaller and the description of the problems whether fixed or not sometimes are very vague.

dphoneguy24

RE: Hunt Group Users Logging Out

The problem is propably caused by a bug in the "Agent mode". If Agent mode is in use, the users will be toggled in the groups that is checked in agent mode each time they open Preferences and click OK. It caused us serious headaches, and we had to advise customers to not use Agent mode at all.

3.0(44) v. PM 3.0(13) solves the problem.

RE: Hunt Group Users Logging Out

There is still a bug in the 3.044 version.

When the a user with the softconsole views the settings (forward or in witch hunt group the are active) of a other user and click ok, the user that was been viewing logs out of all the hunt groups. This bug is not in the softconsole but in the binfile. Tested it with 3.0 40 and 3.044. Avaya  did tell us that they would fix it in the next GA release

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