Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Can't program speed dial

Can't program speed dial

Can't program speed dial

I am trying to set the Message button on a new DTR-8D-2 phone.  I setup the phone and did a Dterm Key Copy from Matworx to populate the key data from another station.  Everything works fine except for the speed dial buttons.  I was instructed by our NEC technician to do the following: Conf, Speed Dial Button, <extension>, Conf.  When I follow this procedure on a working phone, I get the speed dial number followed by a ":" and the extension and then it will say "set" when I press Conf for the last time.  When I try this same procedure on the new phone, I do not get any prompts on the display, and the phone dials the extension as soon as it is entered.  I have checked the Key Data Assignment in Matworks, and everything appears to be correct.  Is there something I am missing here?



RE: Can't program speed dial

Make sure you have memory assigned to the new extension.

RE: Can't program speed dial

YOu need to set the message button in command 9000

9000> ext , 99 : f1098

you can do this in moc or cat mode



RE: Can't program speed dial

Thank you for both posts.  I am pretty sure that memory has been assigned to the new extension.  How would I check to be certain?  I tried command 9000 as grh959 suggested, and it appeared to be correct.  Our phone system was setup such that memory location 99 is set to f1119 and is programmed as a speed dial to our voicemail extension.  I'm sorry that I was not clear on that point in my original post.  

I am trying to set the message button, but in the process discovered that I cannot set any speed dial buttons.  Thanks for your help.


RE: Can't program speed dial

I just spoke with our NEC technicians and discovered that the memory was not set. Thanks to everyone who responded.


Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close