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Can't program speed dial
2

Can't program speed dial

Can't program speed dial

(OP)
I am trying to set the Message button on a new DTR-8D-2 phone.  I setup the phone and did a Dterm Key Copy from Matworx to populate the key data from another station.  Everything works fine except for the speed dial buttons.  I was instructed by our NEC technician to do the following: Conf, Speed Dial Button, <extension>, Conf.  When I follow this procedure on a working phone, I get the speed dial number followed by a ":" and the extension and then it will say "set" when I press Conf for the last time.  When I try this same procedure on the new phone, I do not get any prompts on the display, and the phone dials the extension as soon as it is entered.  I have checked the Key Data Assignment in Matworks, and everything appears to be correct.  Is there something I am missing here?

Thanks,

CDB

RE: Can't program speed dial

Make sure you have memory assigned to the new extension.

RE: Can't program speed dial

YOu need to set the message button in command 9000

9000> ext , 99 : f1098

you can do this in moc or cat mode

Gary

http://www.gcti.com/contact.asp

RE: Can't program speed dial

(OP)
Thank you for both posts.  I am pretty sure that memory has been assigned to the new extension.  How would I check to be certain?  I tried command 9000 as grh959 suggested, and it appeared to be correct.  Our phone system was setup such that memory location 99 is set to f1119 and is programmed as a speed dial to our voicemail extension.  I'm sorry that I was not clear on that point in my original post.  

I am trying to set the message button, but in the process discovered that I cannot set any speed dial buttons.  Thanks for your help.

-CDB

RE: Can't program speed dial

(OP)
I just spoke with our NEC technicians and discovered that the memory was not set. Thanks to everyone who responded.

-CDB

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