×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

DELL - M1004 ERROR!!!! "HeLp"!

DELL - M1004 ERROR!!!! "HeLp"!

DELL - M1004 ERROR!!!! "HeLp"!

(OP)

My Dell Inspiron 2650 laptop is showing the error "M1004" and I can not get rid of it. I have been to numerous websites (Including Dell) and the information as well as the downloads do not help.

Anyone have any suggestions?

Thank you for your time.


RE: DELL - M1004 ERROR!!!! "HeLp"!

Well "M1004" appears to relate to overheating.  Have you checked that all fans in the laptop are turning?  Any airways blocked with dust and dirt etc?  Anyone been messing with the CPU/heatsink at all?  You could try reseating the CPU, clean off mating surfaces of CPU and heatsink, and then apply a fresh thin coat of heatsink compound etc...

ROGER - G0AOZ.

RE: DELL - M1004 ERROR!!!! "HeLp"!

(OP)
I notice the fan is not moving. If I hold down the power button it turns.
I am going to try the heatsink.

Thanks for the help.

RE: DELL - M1004 ERROR!!!! "HeLp"!

Also, I too have seen that it could be related to overheating.  An upgraded BIOS could solve fan issues, which are directly controlled by the BIOS in Dell laptops.  This is a common issue with Dell.

~cdogg
"Insanity:  doing the same thing over and over again and expecting different results." - Albert Einstein
    For general rules and guidelines to get better answers, click here:  FAQ219-2884

RE: DELL - M1004 ERROR!!!! "HeLp"!

(OP)
I have tried flashing but that doesnt seem to work, I get a CMOS error when I flash it.

RE: DELL - M1004 ERROR!!!! "HeLp"!

(OP)
I tried to flash again and it tells me it wont because it is current. I still have the problem......I am going to blow this thing up!

RE: DELL - M1004 ERROR!!!! "HeLp"!

When you first turn on your PC, you should see the BIOS version on the POST screen that appears.  It'll say A06 or something like that.  Get this number and write it down.

Then go back out to Dell's website and make sure there isn't a later version available.

~cdogg
"Insanity:  doing the same thing over and over again and expecting different results." - Albert Einstein
    For general rules and guidelines to get better answers, click here:  FAQ219-2884

RE: DELL - M1004 ERROR!!!! "HeLp"!

(OP)
Its A03, I will check it now, thanks!

RE: DELL - M1004 ERROR!!!! "HeLp"!

(OP)
This is insane!!!!!!!

I am getting nowhere with this!

HELP!

RE: DELL - M1004 ERROR!!!! "HeLp"!

(OP)
This is what I get when I boot up after the two beeps;

Phoenix Bios 4.0 Release 6.0
Copyright 1985-2001
Phoenix Technologies Ltd
All Rights Reserved
Inspiron 2650 series BIOS version A13
CPU = Intel Pentium 4 mobile CPU 1.60 GHz
640k System RAM Passed
254M Extended RAM Passed
512k Cache SRAM Passed
System BIO Shadowed
Video BIO Shadowed
Fixed Disk 0: Hitachi DK23DA-20
Atapi CD-ROM: Samsung CD ROM SN-124
Mouse Initialized
Fatal Error:
An error has been detected with your system.
Please call DELL support with error code # M1004

Press <F1> to resume, <F2> to setup



RE: DELL - M1004 ERROR!!!! "HeLp"!

These are the other steps Dell recommends in addition to upgrading the BIOS:

1.  Disconnect the AC adapter from the computer.
2.  Remove the battery from the computer.
3.  Open the computer to access the power button.
4.  Press and hold down the power button for 1 minute.
5.  After this has been completed, insert the battery and re-attach the AC adapter.
6.  Power on the computer.

~cdogg
"Insanity:  doing the same thing over and over again and expecting different results." - Albert Einstein
    For general rules and guidelines to get better answers, click here:  FAQ219-2884

RE: DELL - M1004 ERROR!!!! "HeLp"!

(OP)
I appreciate the reply back but I have tried that already and it does not seem to do anything.
I even took the fan out of it yesterday, cleaned it out pulled the plug out let it sit for 15 minutes and still.....nothing.

Anyone want to by A Dell Inpiron 2650...LOL!

RE: DELL - M1004 ERROR!!!! "HeLp"!

Did you try what I posted in:
thread779-1092503

RE: DELL - M1004 ERROR!!!! "HeLp"!

(OP)
Now I am having a problem with the power and charging. So as I was reading up on it, it turns out that the motherboards are prone to die on the Inspirons and DELL had a recall on them a few years back (2002) so I guess I am out of luck. I bought it second hand and cant even report it...what a bummer!

Oh well......

Thanks for the help anyway

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close