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CallPilot Fax Timeout?

CallPilot Fax Timeout?

CallPilot Fax Timeout?

(OP)
If a user attempts to send a fax using the CallPilot system and the receiver's fax is busy, how long does CallPilot continue to attempt delivery before it times out? Or is it not a timeout issue but a number of attempts issue? How many attempts? Thanks.

RE: CallPilot Fax Timeout?

From the BCM Fax guide:

Number of retries The number of retry attempts is the number of times that the System tries
to print faxes. It is also the number of times the System tries to deliver faxes forwarded to an external fax machine. The number of retry attempts range from 1 to 99. The default number of Fax System retry attempts is 3.

If a fax message’s reaches its retry attempt limit, CallPilot stops trying to send the message and generates a non-delivery notification message. The messages that are not sent are shown in the non-delivery notification
message. Most non-delivery notification messages are caused by fax machine problems such as a paper jam or the fax machine running out of paper.

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