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CLI stops working

CLI stops working

CLI stops working

I think if ever anyone needs to thank Tek Tips it's me.
anyway here goes.

Has anyone had the problem where the incoming CLI stops working on a 3300 ICP. No programming changes have been made, it just stops working. The only thing that fixes this is a system reboot.
Really frustrating. Thanks,

RE: CLI stops working

Nope, never ran into that.  These copper or digital trunks?

RE: CLI stops working

Do you know how to use the CCS Trace utility?
It is a maintenance command.

now make some incoming calls

CCS TR DIS   (to stop the utility)

now look at your screen. Do you see incoming CLI information there?

RE: CLI stops working

They are ISDN (PRI).

I did run a CCS trace and no, there is no CLI being displayed. Again I am pulling my hair out. The strange thing is that this just happens one sunny day and the only way to fix it is to reboot the controller.


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