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Group Status Button

thread940-1030552

Group Status Button

Group Status Button

(OP)
Is there anyway to STOP agents from answering calls using the group status button? Other than breaking their fingers?

Thanks.

RE: Group Status Button

1) Don't assign them a group status button.

2) (and this one always works) Stop paying them if they continue doing after a warning.

RE: Group Status Button

Open up the phone en disable the button.
Done it many time,s whit the group button on DT stations.

Greets Peter

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