I did my first upgrade to 3.0 on a small office yesterday. It went well, except for a forwarding issues we previously had come back.
Basically they want to be able to forward all calls when a huntgroup night service is turned on by a button on the phone. Then this forwards the calls to user 5000 (which does not exists). Then this users always forwards out to and 800 number. We had touble getting it to forward. Instead of forwarding it went to voicemail.
Also, I tried to play with the line appearances, key system functionality and could not get it to work. Could not find great directions either. Some simple directions would be helpful. It also is confusing that the first line can only be an appearance not a specific line appearance.
Thanks