Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Newbie Definity Question

Status
Not open for further replies.

Trinition

Programmer
Joined
Jul 6, 2001
Messages
3
Location
US
I've been working with a Definity G3 through some CTI middleware for a few months now. However, I have very little knowledge over how a PBX switch actually works inside. I'd like to learn more so I can understand why certain things work and others don't.

For example, from a device in the Definity controlled through the CTI middleware, I cannot conference a VDN. Completing the conference fails until the consultation call is actually answered. However, if I conference the VDN using its external DID, the conference works immediately -- presumably because the call looks like a new, independent call once it has gone through the trunks.

Why is this? Is there a better way to do this?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top