I was able to forward to an internal (4 digit) extension earlier but now it does not work from that same phone.
Avaya support has looked at our config and has no explanation at this point. I rebooted the control unit last night without any improvement in forwarding.
We have been up and running on IP Office for 2 weeks now. I don't think that is a factor however but could be -- maybe some pilot error.
Any suggestions would be greatly appreciated.