×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Changing DN's

Changing DN's

Changing DN's

(OP)
We have a BCM that the DN's started with 2221 and then we added a PRI to the system and changed the phone DN's starting with 4101. Now when dial an areacode that starts with a 2, such as 212-555-1212, the call won't go though. I looked at inactive DN's an it shows 2317 to 2440 still there. is there a simple way to get rid of these.

RE: Changing DN's

Those 2xxx DNs shouldn't mess up your call routing, unless you are dialing the conflicting digits from an intercom key.  It would be typical to access a line in some way before trying to pass those digits.  Usually this is done by dialing "9" to access a line pool or match a destination code.

BCMguy.com
www.BCMguy.com

RE: Changing DN's

(OP)
We are using an intercom key to dial all calls.
I have looked at everything and can't see any reason we can't dial a 2. The installer that put the system in had us add a 2A to the Destination Codes, but we haven't been able to try it yet.

RE: Changing DN's

(OP)
we used to have a Pool A access code 9, we deleted the 9 from pool a so it doesn't have an access code any more. I looked at a few phones an they have line pool access
Pool A   (No access code and no trunks)
Pool I   (VOIP)
Pool PRI-A

They are dialing 9 to make calls, could this be the problem??

RE: Changing DN's

the guy is right. add 9A as destination code for PRI-A and remove access-code 9. This should work

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close