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NEC Promail & Epro Level I

NEC Promail & Epro Level I

NEC Promail & Epro Level I

I am trying to get an NEC Promail & a Level I to work together.  I can call into and set up the promail from an internal extension but cannot get into or transfer to the promail from an outside line.  I have the promail extensions in the same COS as the rest of the phones, I have them set as "DP" in 4-05, the message waiting lights work and I can't figure out why there's no access to CO's.  Is there a technician password other than the system manager password like in the AV lingo?  I am at a loss.  I also only have the System Admin Guide and am not sure if the Promail has an installation guide.  Any help would be greatly appreciated.  Thanks in advance!

RE: NEC Promail & Epro Level I

Check these mem blocks: 1-34=hold, 1-35=pilot number 50 yes, 1-49=no, 1-64=hangup, 1-67 codes 01=81,02=82, 03=83, 04=84, 05=85, 06=86, 07=87, 08=88, 10=641, 11=642, in mem block 1-68=1sec, 1-69=100/700ms, 4-01=yes for vm ports, 4-05=DP, 4-06=50+51, 4-07=yes. Then make lines ring in 4-15, 4-16.  

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