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2000IVS SMDR Internal calls?

2000IVS SMDR Internal calls?

2000IVS SMDR Internal calls?

(OP)
Good Morning,

We have five 2000IVS (Local Office), two 2000IVS2 Local Office), and one 2000IPS (Central Office, Admin switch).  

SETUP OF OFFICES

-Admin’s 2000IPS has four T1’s connected to Local offices.

-One of those four Offices is connected to another Office through a second T1.

-Another is connected to two other offices through two additional T1’s

-All eight sites (CBLD and then, NEC programmed) operate perfect through CCIS.

QUESTIONS

1.    Calls from three sites appear on two lines instead of one?  
EX:             Extension     Dialed
                 ?4523
                 ?4523          2723  
All other:    ?2321          2723

2.  On all sites I do not see calls placed to other extensions on the same switch?

RE: 2000IVS SMDR Internal calls?

Rob - you will not see internal calls on the same switch. It must be a trunk call for smdr to register.

i would compare all settings for all sites for the two lines of info. just my $.02

Gary

http://www.gcti.com/contact.asp

RE: 2000IVS SMDR Internal calls?

(OP)
On one site that’s T1'd to another site, then T1'd to our ADMIN (Central, main)site, I can only see direct 4 digit dialing to our other sites, how do I make it so that I can see external calls i.e. (800)555-1234 placed from that site?

Thanks

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