I have an Intuity Audix connected to a Definity G3 phone switch. If an inbound caller reaches an employee's voicemail, they can hit "0" and be sent to the main receptionist desk. However, we have a group of 6 people that would like callers to be able to hit "0" after getting their voicemail and be re-directed to another individual's extension (not the main receptionist desk). Any suggestions on how I might accomplish this? Thanks for any help you can offer.
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Zero Out Issue - Auto Attendant?
- Thread starter MatthewM
- Start date
In most cases that cover station must also be a subscriber to be able to transfer out.
Da-vi'do
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.
Da-vi'do
P.S. For the best response to a question, read FAQ222-2244. Also give the type & version of your voice mail & pbx & preview your post to make sure it is complete & understandable. Please answer all questions so that I may have the info to assist you. Leaving a post on how you fixed the problem will also be appreciated.
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