XP SP2 problem when joining domain

[nt262]

We have been having strange problems with SP2 when joining our domain. What happens is that after joining our domain, the network connection icon disappears, and we therefore can't set IP Addresses any more.

What we found out is that this error does not occur on Intel chipsets 9xx and 875. All other Intel chipsets seem to be affected by this. I tried doing what MS suggests in KB825826 but that doesn't work. Step 9 of that article doesn't work with that machine any more. The Dcomcnfg.exe utility errors out in that it simply 'exits' itself.

As long as we don't join our domain things are ok. As soon as we join the machine to the domain, the error appears. And it's not Group Policies, because it happens in Organizational Units with no GP attached also.

I'd be really grateful for some feedback. I'd gladly help with more info if needed. Thanks.

 

[bcastner]

Try:
Start, Run, CMD
regsvr32 %windir%\system32\atl.dll
regsvr32 %windir%\system32\hnetcfg.dll
regsvr32 %windir%\system32\netshell.dll
regsvr32 %windir%\system32\netcfgx.dll
regsvr32 %windir%\system32\netman.dll
Reboot and test.

 

[nt262]

Thanks,

This is step 6 of KB825826 which sort of suggests a subset. The beast still doesn't want to give in and reappear

**************

6. Verify that the network DLL files are registered correctly: a. Click Start, and then click Run.
b. Type cmd.exe, and then click OK.
c. Type the following lines, and then press ENTER after you type each line. Click OK when the RegSvr32 dialog box appears for each command.
regsvr32 netshell.dll
regsvr32 netcfgx.dll
regsvr32 netman.dll
d. Restart the computer.

*************

In the meantime I've found out a few more things which don't work any more.

- Windows Installer Service doesn't work any more
- Taskbar Properties -> Notification Area -> Customize: No Programs show any more, no possibility to set properties
- In Computer Management -> Disk Management : Clicking this results in Error Message "No Access Rights" even though I'm logged in as Administrator
- Computer Management -> Services -> right click any services -> Properties -> click Dependencies : results in Error message "Win32: no access rights"

Hope this helps and thanks for your help

 

[bcastner]

- Windows installer - apply the hotfix

- Computer Management issues -access denied
. Download and install subinacl from:

http://www.microsoft.com/downloads/...56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

2. Create a file named reset.cmd in C:\Program Files\Windows Resource Kits\Tools folder.

3. Edit the reset.cmd file with the following content.
[tt]
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=systems=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f
[/tt]
4. Enter into CMD prompt.

5. Enter the following commands one at a time and click Enter.

cd\
cd "C:\Program Files\Windows Resource Kits\Tools"
reset.cmd

6. After a few minutes by processing subinacl, please test the problem again.

---------------

I am concerned that you may have a faulty installation of SP2. See the tests in the last half of this MS KB:

http://support.microsoft.com/kb/888162

 

[nt262]

Great info.

I'll do that first thing in the morning when I get to the office on monday.

Thanks again and talk to you on monday.

 

[bcastner]

Yeah, but I forgot the installer Hotfix:

http://support.microsoft.com/default.aspx?scid=kb;en-us;885894&FR=1&PA=1&SD=HSCH

Best wishes,
Bill Castner

 

[nt262]

So here's what I found out. XP let me install the hotfix and asked me to restart. So far things are ok.

When I tried to install the SubInAcl.msi I got the following error message.

'The Windows Installer Service could not be accessed. This can happen, when Windows runs in safe mode or when the Windows Installer wasn't set up correctly. Please contact your Support Administrator'

What get's me is that above chipsets work ok, while 865 and lower don't work. We've had PC's with XP installed for two years and as soon as we installed SP2 this error message appears.

Or when I install XPSP2 from a slipstreamed CD's the PC runs fine as long as it doesn't join the domain.

I checked 888162 and the version of lsass.exe is fine.

Thanks for all input.

 

[bcastner]

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q315346

 

[nt262]

I tried both solutions and SP2 still doesn't comply.

I guess I'm coming back to my original thought about the chipsets. We have some 915P/G and 875P chipset PC's working just fine with SP2 but anything lower than 865 and below just won't work.

I'm a bit unfamiliar with Intel support, but do you think it would be worth it, investigating in that direction?

 

[bcastner]

I think you should contact Intel.

But start with:
Microsoft support is free for Service Pack 2 issues
thread779-923312

I suspect this is a BIOS issue, similar to this one:

http://forum.aumha.org/viewtopic.php?t=7447