XP Shut Down problem

[RebelFox]

When I select 'Turn Off Computer' from the 'Start' button and then select 'Turn Off' but instead of shutting down
it shuts down and restarts.

The only way I can shutdown is by pulling the plug which is crazy. Is there any way to stop this?

 

[bcastner]

If you hold the power button on your machine for approximately 15 seconds it will turn off.

But to answer your question these shutdown issues are tricky.

There is hope if it at least worked correctly when you first installed XP.

Please see some of these troubleshooters to help isolate and fix the problem. In my experience the number one issue has been USB devices:

Microsoft Shutdown Troubleshooter

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q308029

ElderGreek Troubleshooter

http://www.theeldergeek.com/shutdown_issues_in_xp.htm

An oldie but goodie Troubleshooter

http://www.aumha.org/win5/a/shtdwnxp.htmx

 

[Banzai5150]

Another Resource with many Power situation fixes:

http://www.aumha.org/a/shtdwnxp.htm

Wherever you go, there you are...